This Privacy Policy describes how clover® Sanayi ve Ticaret A.Ş. (“clover®”, “we”, “our”, “us”) collects, uses, and protects personal data through the website www.clover.com.tr.

We are committed to protecting your privacy and handling personal data in a transparent and secure manner, in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and relevant Turkish data protection laws.

1. Scope

This Privacy Policy applies solely to information collected through our website and related digital communication channels. It does not apply to offline activities or third-party websites linked from our site.

2. Personal Data We Collect

We may collect and process the following personal data:

• Name and surname

• Company name

• Email address

• Telephone number

• Message content and attachments submitted via contact forms or email

• Technical data such as IP address, browser type, device information, and website usage data

Personal data is collected only when voluntarily provided or automatically generated through normal website operation.

3. Purpose of Data Processing

We process personal data for the following purposes:

• Responding to inquiries and communications

• Managing business relationships and contact requests

• Improving website performance and user experience

• Ensuring website security and preventing misuse

• Fulfilling legal and regulatory obligations

Personal data is not used for automated decision-making or profiling.

4. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

• Your explicit consent

• Performance of a contract or pre-contractual steps

• Compliance with legal obligations

• Legitimate business interests, provided such interests do not override your fundamental rights

5. Cookies & Technical Data

Our website uses cookies and similar technologies to ensure functionality and analyze website performance.

Detailed information on cookies, their purpose, and how to manage them is provided in our Cookie Policy.

6. Data Sharing

We do not sell, rent, or trade personal data.

Personal data may be shared only with:

• Authorized service providers (e.g. hosting, IT support)

• Public authorities where legally required

All third parties are required to maintain appropriate data protection and security standards.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

9. Your Data Protection Rights

Under applicable data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Request restriction of processing

• Object to processing

• Request data portability

• Withdraw consent at any time (where processing is based on consent)

Requests can be submitted using the contact details provided below.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy when necessary. Any changes will be published on this page and become effective upon publication.

12. Contact

For questions regarding this Privacy Policy or to exercise your data protection rights, please contact us via the Contact page or the designated Data Protection Officer (DPO) contact information.

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